Monday, October 20, 2008

Effective Feedback

Module #3
Effective Feedback Using compassion & truth for powerful coaching results.
Reflection and Application
When and how might you use role-play with your clients?
I have used role-play within a session on two occasions. The first was when my client was having a problem communicating with someone. I played my client and my client played the person in question. We played out the conversation, which my client felt would happen. Then we switched the roles around. At first I just repeated what my client had said in that role. From this angle we were able to allow my client to prepare for this very possibility. By really listening to the forecasted conversation, we were then able to discern if the responses given by my client would elicit the results my client was after. We then played it out again; I was still the person in question with my client as them self. Only this time I expressed what the person in question might say in the form of feedback for my client. In this particular scenario my client felt that the person in question had no heart or feelings. So I turned my client’s own feelings and response into that of the person in question. The comment I got was “Is that what I sound like?” The exercise was successful – it opened my client’s eyes into taking responsibility for being part of the communication breakdown, thereby relieving pent up hostilities and removing the strong emotion to make way for a rational discussion.
Of course the other bonus of this exercise was the confidence it gave my client to be able to put it in motion.
The second occasion we used role-play was in preparation for an upcoming performance review. The client played out the visualization of presenting the facts for a merit increase. The role-play was effective as it helped to remove the emotion of the situation, allowing the rational side of the client’s case to come forward. The merit increase was rewarded.

Re-framing at Work

Hello,

I had a meeting with my boss and co-worker the other day. My co-worker, for personal reasons needed to make some changes, which in effect would affect myself. I consider myself a strong employee, one that always, no matter what goes above and beyond. During the meeting, I feel that I stood my ground and made my point as civilly as possible, and while the outcome wasn't horrific, I left the meeting feeling like I had been let down. I decided that evening that it didn't matter who you worked for or with, that it would always come to this - the good guy gets taken advantage of, without fail. I updated my resume promptly and re posted on a few various job sites. After a couple of days, I thought, hang on here, this meeting was an opportunity, it was a push, a reminder that I am taking a few things for granted, for one, time. Here I had the type of position that stays at work when I leave, I still was given some flexibility and I knew the people and what to expect on a daily basis. In plain language, I could put this job onto automatic pilot so I could finally devote my energy to studying for my future of Life Coaching. Once I viewed the situation in that light, new energy was revitalized into my very being and the bitterness dissipated -gratefulness returned. I am grateful for my positive outlook never failing me.
Cheers to the subtle and unexpected pushes!

Sunday, October 12, 2008

Foundation Review - Perspective


Module #2
Perspective “It is all a matter of how you look at it” ~ Coachfucious
Your perspective determines your experience in life, not your circumstances.
Discussion
When have you experienced a change in your perspective? What did it take for you to change
your point of view?
I have experienced a change in perspective many times throughout my life and like the example in the module; it has generally taken an event to make that change come about. When I think back to a time in my life that I became stuck, hurt and angry. A time when I did not know how to move on, if at that time I could have asked myself “How is your current perspective helping the situation?” I believe that that question would have facilitated a quicker turn around, but all things are as they are meant to be and I came out in the fashion and the timing that I knew and accepted at that point in my life.

How will helping your clients change their perspective make a difference in their lives?
Helping my clients to look at and change the perspectives that are not allowing the client the results that they seek will teach the client that sometimes we just have to get out of our own way. The differences that will come about are too numerable to be able to mention, but one important one I think will be in how the client thinks.

Changing Perspective
Reflection and Application
What would be possible if you were a master at re-framing your own perspectives?
I feel that most anything could be made possible, certainly complete fulfillment would be an outcome – but if I was a master at re-framing my own perspectives then I would be able to help others quite easily as well.

What else might you need to obtain complete happiness and fulfillment?
Someone to share it with.

5 powerful questions to ask to shift or re-frame a perspective
What is your perspective on this that is giving you this result?
How is your current perspective helping you to achieve your goal?
What would be a perspective that would help you to achieve your goal?
What in your perspective would be the worst thing that could result in this situation?
Saying that the worst has already taken place, what would your perspective then become?

Discussion
In your view, what are the three most powerful perspectives from which someone could live their life?
Everything is at it should be.
Everyone is a diamond in the rough.
Live to your fullest right now in this moment and all the future moments will follow suit.

What is a disempowering perspective you have been using lately?
I think that I am a terrible public speaker as I get too nervous, my face turns red, I speak far too quickly and then I don’t fully express that which I am trying to get across.

Reflection and Application
Pick an area of your life, or someone else’s life, where a problem has persisted for some time. Discern the perspective, and reframe it.
I feel that with many areas in my life that I don’t quite make it to the finish line – I get so close to completing, to achieving the goal I set out for and have fallen short time and time again.
“Name at least 5 things you have you accomplished.”
1. I have gotten myself into a regular exercise schedule for the past 10 months.
2. I have released weight and reduced my size my two sizes.
3. I have secured a full time job where people rely and trust me.
4. I help people with my humour on a daily basis.
5. I have a partner of 14yrs.
6. I have painted a few good pictures.
7. I have created some works of art that people cherish.
“So could you agree that there have been times in your life where you haven’t fallen short and have succeeded in achieving your goal?”
Yes I could agree that I have accomplished some of my goals.
“Would you say then that your perspective isn’t totally truthful?”
Yes, it is only some of my set goals that I have not achieved.
“How does that perspective change your feelings on your past achievement level”?
It lifts the weight, now that I see that I have achieved just as many things as I feel I haven’t achieved, it makes my goals seem possible.
“What was your previous perspective”?
I think it was a perspective of not being worthy. Not worthy of achieving those goals for reasons that seem kind of silly now. – You see I felt that because I did not attend college or university that I don’t know as much, that because I missed that which everyone else did that I missed out on something absolutely pertinent in life. By listing just a few of my accomplishments makes me realize that my achievements are just that, my achievements and I reached them without going through a higher education. I reached them due to my own brand of determination, drive, ambition, desire, and of course love. Because of my disempowering perspective around some of my chosen goals it blocked my way to achieve. To reframe it I think it would look like this, “that from time to time I have not completed a few of my goals – if the goals are worthy then I will, with time achieve all that I set my mind to.” “If I put into practise the same game plan as with those that I have achieved then nothing can get in my way.”

I spoke with a friend who couldn’t understand why she couldn’t approach a man first, why she just clammed up when someone she was interested in came near. I asked her why she felt that women shouldn’t approach men first and when she gave me her answer I asked if this was her belief and perspective or had she adopted it from someone else. I asked what would be the worst thing that could result should she be the first to approach, the worst thing she came up with was that she would have to get a new gym membership and get red in the face. I asked if she has ever had a red face before and if she has been a member of a different gym. She laughed – realizing that she could live through being the first to approach a man – yes she would be nervous but she would survive to tell about it. She came to me a few days later claiming her success – if they are dating I am unsure at this time.

My final thoughts….
How do perspectives and opinions differ?
dictionary results for: perspective per·spec·tive /pərˈspɛk tɪv noun
.
the state of one's ideas, the facts known to one, etc., in having a meaningful interrelationship: You have to live here a few years to see local conditions in perspective



dictionary results for: opinion o·pin·ion /əˈpɪn yən/ –noun
1.
a belief or judgment that rests on grounds insufficient to produce complete certainty.
2.
a personal view, attitude, or appraisal.
3.
the formal expression of a professional judgment: to ask for a second medical opinion.
4.
a judgment or estimate of a person or thing with respect to character, merit, etc.: to forfeit someone's good opinion.
5.
a favourable estimate; esteem: I haven't much of an opinion of him.
Based on the dictionary definitions my perspective would be that opinions are what are formed based on one’s perspective of the situation. Opinions are judgement and therefore can be difficult to change or alter. Changing or re-framing a perspective is going directly to the root of the situation and therefore can result in a change of opinion.
Re-framing is a simple technique. As you break your perspective down step by step it becomes easily apparent where the shift needs to take place in order to move forward. What a wonderful tool!

My Coaching Principals




My Coaching Principals



  1. Be kind in words and thought.

  2. Be open and receptive.

  3. Be firm and yet maintain flexibility.

  4. Be truthful in all areas.

Foundations Review - Intro To Coaching

Sunday, October 12, 2008
FC100 Foundation Coach
Learning Outcomes
Understanding of coaching and the coaching industry.
Understanding of and ability to apply ethics in a coaching situation.
Competence in core coaching tools such as perspective, listening, and effective feedback.
Ability to set up a basic coaching practice.

Module #1
Introduction to Coaching
What is coaching?
A coach is someone who assists in helping someone put his or her ultimate game forward. Listening, clarifying values, supporting, giving direction, encouragement, and challenging the client accomplish this.

What a coach is not.
A coaching is not therapy. A coach does not have the answer. Coaching does not deal with the past, it focuses on the here and now and the intended outcomes.

What do I say to people who ask what coaching is?
I tell people that as a coach within an action orientated process, I assist people to recognize and own their values, to recognize and to overcome their fears, to fully understand themselves and to encourage the next level, so that new comfort zones may be developed and goals achieved.

What are the major differences between coaching and other disciplines?
Coaching Vs Therapy; Therapy usually delves more into the past in an attempt to understand the dysfunction and why it exists presently in order to mend. The therapist is in charge and has the answers.
Coaching deals with the here and now in an attempt to move future forward and to achieve specific goals. The coach and client are equal; the client has all the answers.

Coaching Vs Mentoring Mentoring is usually “an under the wing” type of relationship. Generally the mentor will be elder and have all the experience. The mentor will show the underling the way.
Coaching is an equal partnership where collaboration exists. The coach may make suggestions and give some tips on resources but the client will make the final choices as to what suggestions are taken and what resources are drawn from.

Coaching Vs Consulting Consultant’s are generally an expert in a particular field. When a person consults a Consultant they are expecting the consultant to have the answer and to be able to direct them and their inquiry to the right and best people.
Coaching is not the answers; it is the questioning of the client that aids in assisting the client to find the answer that resonates most with their values. A coach may have some understanding of the client’s field but typically the client is the expert in their field.

Principles of Coaching
Suspend Judgement
Future Based
Action Orientated

The Ideal Coach
I feel that the ideal coach will be someone who has the following attributes,
Compassion
Generosity
Committed
Reliability
Coachable
Encouraging
Aligned
Being aware of personal limits

Final Reflection
I think most of my work experience has been more within the counsellor zone. Things that I can take from that experience include my listening skills, my compassion, my empathy, my ability to assist to the correct resources and my positive outlook. Quite often as a counsellor I was giving the answers and advice, this I must learn to curb as a coach.

If I have a client that can’t seem to drag themselves out of the past or even hints at any kind of self-harm, I would refer to a psychologist.

Coaching is related to mentoring because of the supportive and somewhat nurturing relationships both fields develop and use in growth and advancement of a client. They are not related due to the hierarchy of the relationship, the mentor is usually senior and is the expert. Coaching is an equal partnership, working side by side to discover the answers and solutions together.

A business consultant would alter to business coach by no longer giving the answers but by asking the right questions. The key differences are that the client is now doing the leg work although from time to time the consultant may draw on past resources and experience to give to the client.

All coaching is life coaching, this statement acknowledges the fact that although we may be executives, we do not shut off our heart, our families, our fears and doubts the moment we step into our office. We are interconnected with all of ourselves and thereby if one area of our life is affected then the disconnect will result in all areas. I very much agree with this statement because I have lived days at work that were unbearable because all I could focus on was the fight I had with my daughter at home the evening before and until I resolved that I could not concentrate on any other aspects of my life.

And finally my thoughts…
I first took this module April 2007 and since that time I have used the principals of life coaching in my everyday of life. Suspending judgement is not easy – we have judgement for everything and anything. It has come to a training issue, I stop myself when I recognize that I have placed judgement and then I explore the origin of that judgement, what makes me feel that way. I find once I place the origin, the judgement fades. It wasn’t until just recently I read an article about a minister who considered everyone “a diamond in the rough”. I have now incorporated that thinking into my training, as soon as I remind myself of that statement all judgement is washed away and what remains is beauty. Beauty you could say is also a judgemental word but to me beauty is “as it soon be” the situation is as it’s meant to be, you are where you are because it is where, at this moment, where you were meant to be – beautiful simply beautiful.
I have improved my ability to live here in the moment as I have learned that it is my best moments that will produce the future of my desire. Consistency and standing up for your beliefs are two of the key ingredients. I draw from my past for my experience, a reminder of the good and for the lessons of the not so good. It is amazing how much longer the weekend is now that I live in the moment.
I set myself daily and weekly goals. I acknowledge when I succeed, and I see an area for growth and movement when I don’t achieve the goal in the specified time. Time to time I do beat myself up but it happens less and less. The result of not beating myself up is better results when I make my goal.
Living the principals has increased my focus, understanding, empathy, compassion, generosity as I give all of these things to myself and really a coach should always be willing to go to everyplace that they could potentially send a client to explore.
Coaching has enabled me to put forth my favourite face – I now hope that I can do that for others.


Sunday, April 6, 2008

2008 and my journey resumes.



As you can see by the date, it has been some months since my last word to you. I have been on a discovery and exploration path. One would think that it would be a path of distraction and detour. In fact, I have come to see and acknowledge many new facets of my being. Continued below,
Earth Angel
by Josephine Wall
With the universe in her wings, Earth Angel gently cradles our precious world bearing gifts of tranquility, harmony & peace for all. In her wake she brings an abundance of beautiful flowers and creatures great & small to fill the idyllic countryside. The dove of peace and the rainbow of hope are her constant companions on her flight of creation. Josephine Wall.
www.josephinewall.co.uk/josephine.html

I want to thank Josephine for this wonderful painting. My soul resonates with the essence that is Earth Angel . The tranquility and beauty indeed speak to me and hold me captive in my breath. Earth Angel is lovely and seeks to bring peace and hope to all, what could be more fulfilling, and truly more inspirational.

I have discovered again that not all things must be done fast. I am applying the principals of my new beliefs. My belief is that balance is the key. My reach for that balance states to me that all areas of my world that are of importance to me must consistently be nurtured, bathed with love and given my full attention. It has been somewhat wondrous to indeed come to the realization that the daily small, methodical steps that I take are getting me to my desires, almost quicker than my days of past hurry. I am stronger now.

I have been here today nurturing this, my blog. It has been very rewarding. I look forward to returning with a renewed vigor and a much prettier layout.

Light & Laughter
Lila