Sunday, August 5, 2007

Review - Active Listening

Reflection & Application #1 Active Listening
Sun, 27 May 2007 21:57
Active listening in my opinion would make use of and listen for how loud or quiet, fast or slow, declarations, frustration, unfinished sentences, emotion, fidgeting, silence.

Top 5 things to listen for
emotion,
every word,
what is not being said,
for an opening to encourage, for an opening to redirect.
Hearing vs What you are listening for.

As a result of a more focused listening, I noticed that I was able to pick up better on the things that weren't being said, the feelings that these unsaid things left behind.
Top 5 that I heard,
keywords,
emotion,
omitted perspectives,
voiced perspectives,
judgements.

I was able to take the conversation to a deeper level. This made for a much more fulfilling session for both myself and my client.Other things I can listen for when talking with others, my own body language, that inner voice.
From my client's language I am able to identify where the client sits with relation to the agreed upon goal, their values, their fears.

This lesson I feel will be something that I will use for every session as a challenge to myself to ensure that I am always listening with all thrusters.

As I put this more and more into practise, I find that my listening skills grow with strength, similar to that of a muscle. Not just during my coaching sessions but with my every conversations. I have had moments where it crosses my mind, that I am invading and realization that that is my intuition letting me know to step back and respect where that individual is. It is not yet a subconscious reaction but with time and consistency it will be. It is so magical how the universe works and yet so logical. I pray that I will always be aware of the abundance and how I can be of service. I broke into my praise of the universe because in the example I gave of knowing to back away and leave behind the seed of thought. For it is said "When the student is ready the teacher will appear" I am reminded that all is as it should be, there aren't any accidents. Active listening leaves an opening to hear, and understand.

Paraphrasing, I love doing it. It's just so much fun.
It has the power to get the coach off the hook and put the client in the hot seat.

August Review - Feedback ~ Effective and otherwise

I recently gave the birthday speech/toast for my Manager's 40th Birthday. This was only my 2cd public speaking in a good number of years and being a relatively new member of the team, I felt it was a great opportunity for many different reasons. Afterwards I asked several of the team what they thought of my speech, for the most part the feedback that I received, while positive, was very much opinion based.
The best feedback came from my daughter who used observation based examples to state what was well done and what needed improvement, for example, I looked at my sheet too much, which was true, but my tone and inflection drew the audience into the speech. Her's was the best feedback because she used factual based observation and comparison to mirror back to me my performance.
I learned that most people do no know how to give feedback without including an opinion. ** Note to self - how to give effective feedback would make for an excellent training format & presentation. Could include the proper etiquette of Effective Feedback.**

August Review con't - The High Cost of Gas

Perspective
Sun, 22 April 2007 15:04

Change of perspective is a great thing. It relates to a summer breeze lifting your hair as you raise your face to the warmth of the sun.
Not so long ago I attended a seminar hosted by T. Harv Eker's Secrets of the Millionaire Mind. If you get an opportunity to attend I highly recommend, it truly is life giving. Anyhow, one of the exercises was in fact a perspective exercise. The event in my life that I chose was when I was about 18 years old and wanted to attend school in a very large city, (I now live there) Toronto, for modeling. My mother was very much against that and I hated her for denying me my chance. The exercise had you first tell the story from your point of view, and then in my case from my mother's point of view. Being a mother myself, I now could see from my mother's point of view and realized that it was sheer fear of the city, not that she didn't believe in me that made her stop me from going. Right or wrong understanding a different perspective allowed me to rid myself of that heavy negative memory and thinking pattern. Which in turn opened myself to a much more positive and supporting memory and pattern of thinking.Being able to change the perspective of my clients will give to them the same opportunity that I experienced above. The chance to rid themselves of nonsupporting memories and thoughts. To be able to replace with supportive and life giving memories and thoughts.
Ahhhh. Like a breath of fresh air!


Perspective, Topic #2 Reflection & Application
Mon, 23 April 2007 19:05

If I were a master at reframing my own perspective then I would see all the world as if through a kaleidoscope. For every perspective has it's "beauty" it's "merit", for it's lifetime, even in a small way, depending of course on your perspective. Perspectives need to be reviewed and renewed when they no longer serve us - or cause ourselves or perhaps others harm. Quite seriously to be able to consistently & constantly reframe my perspective would mean that the possibilities opened up to me would be endless.
To obtain complete happiness & fulfillment is a quest that can only be judged for & within the moment. For each of us the scale is quite different & yet remarkably similar. For myself, I think it comes from acceptance. Acceptance of whom I present to the world and to myself in that moment, I can find complete happiness when the sun shines, no matter what or where I might be at that moment.

5 Reframing Questions might be,
a) Have you always looked upon this type of situation in this fashion?
b) Do you know anyone else who shares your perspective, perhaps a Mother or Father?
c) Is there a possibility that you have "adopted" this perspective?
d) Is this point of view aiding you or is it holding you back?
e) In order to achieve your goal, what perspective would aid you?

I did a fun role play with my sweetie, I asked for a persist problem in his life and he gave me "High cost of fuel" and his perspective "not enough effort being made to find an alternative fuel." I kind of groaned, as this wasn't what I was hoping for but I pressed on"So, please let me clarify and tell you what I am hearing, You are frustrated with having to pay a lot of money for something that you feel that if more effort was deployed a cheaper alternated exists?"
"yes, that about sums it up." he replied.
"How much effort do you feel is required" I asked.
"100%." he stated.
"What's a perspective you could take on that would empower you to give that 100% effort towards easing your frustration and even solving the issue of high cost of fuel?" I asked.
"I don't know, I don't understand your question." he retorted.
"Well you say that 100% effort is required,
"Yes, I said that" he confirmed.
"Do you know without a doubt that 100% effort is not being employed?" I asked.
"No not really," he admits
"So let me ask you again, What's a perspective you could take on that would empower you to give that 100% effort towards easing your frustration and even solving the issue of high cost of fuel?" "Ok, I said, let me ask you this, Have you ever driven your car when it wasn't necessary?"
"Well, yes, sure maybe a few times." he admits unwillingly
"Do you feel that that is putting forth 100% effort?"
"No" is his sheepish reply.
"What behaviours could you develop that would empower you to give that 100% effort towards easing your frustration and even solving the issue of high cost of fuel?"
"I could start paying attention to my own usage, do some research on what is being done and stuff like that." he felt the shift take place.
"How could this be fun" I asked.
"I don't know" he looks confused.
"Well what steps or avenues would you take to do your research, where could it take you, that could be fun?" I tried again.
"I guess meeting new people who share the same concern", confusion still remains.
"Do you like cars?, Do you enjoy car shows?"I ask, leading him.
"yes, but i never...I get it, yeah, the Auto show, the automotive industry is developing new options for fuel efficient and alternative cars, so I could learn more about what efforts are being taken and by getting more involved myself, ease my frustration, yeah that could be fun" Hey that was some creative thinking hon!"

Personal Coaching Principals

Principles that I believe a coach should have;
#1 Be Kind in word, tone & thought
#2 Be Open receptive & engaged
#3 Be Firm but maintain flexibility
#4 Belief in yourself

The Ideal Coach Would be like your most comfortable pair of shoes. So comfortable you forget you are wearing shoes. They have the right supports to keep you moving forward without your feet becoming tired or achy.The ideal coach would be someone that you look forward to talking with because the best of yourself is drawn forward and you get to try on your best self in a comfortabe, safe and encouraging environment. Eventually with practise and perserverence your best self is the self you present each and every day.

Common Characteristics
#1 Great listener
#2 Sense of Humour, when and when not to use it
#3 Patience
#4 Nurturer
#5 Knows themself well

I feel that I display these qualities day in and day out. To those that I know and love, and those I do not know. People don't always remember what you said but they do remember how you made them feel. I do my best to leave someone feeling good about themselves or about something that they have done.I do not feel that I am lacking any of the above characteristics, but there is always room for personal growth, improvements, and new approaches.To become my ideal coach, my life would be in balance.I have thoroughly enjoyed doing these assignments. In becoming my ideal coach, I feel that I stand up straighter, laugh even more, I feel... authentic, it's great to be here.

My August Review

Foundations
Intro to Coaching - 2 classes both with Merci M.

FC101: Intro to Coaching; Discussion #1
Sun, 01 April 2007 14:45
I believe coaching is bridging the gap between the uncertainty of client's future to a clear and well defined map of the clients most desired destination.When someone asks me what coaching is, I reply by saying that a coach encourages, clarifies and collaborates with their clients to assist them in achieving, by moving toward a specific future destination. A coach is a mirror, a reflection back to the client showing the client's own words and thought processes. Which allows the client to sort through the clutter of their mind to clearly see that the answers they seek are in truth within themselves.A coach encourages the client to focus on the here and now and "how tos" to advance to where the client desires to be. Therapy deals with the emotions and events of the past, trying to work through the "whys". Counselling and consulting are experts in a certain field and they make recommendations and give advise. A client could work with both a coach and another discipline at the same time.

August 5/07
Now when people ask me what a life coach is I reply by saying a life coach is the bridge to inner self awareness and outward realizations - discovering the brilliance within.
It took a lot of reading and examples of the differences between coaching and Psychology, but at last I have a firm respect and understanding of each role, and indeed I believe would do well to join forces. It is my belief that a good coach will have some knowledge of the science behind human behaviours, and the more in depth, more strength is offered to the coachee. I believe the more I learn how to recognize behaviours and body language the stronger my intuition will become. It is my intention to include Neuro linguistic programming course as well cognitive behaviour therapy, this being just the start.

It seems that my path is going down the executive coaching path. It was and to be honest the one path I find the most challenging and some what daunting. I also see relationship coaching, and career coaching. And the greatest thing of it all is that to me no matter what issue or class I am coaching, coaching lets me release my spirit.

And suddenly it's August

I look over my blogs and find that often I am mentioning the swiftness of time and how it catches me ever by surprise. But here we are, the Civic long weekend is upon us, these hot and hazy days bring family, a nostalgic trip downtown to have libations in my old place of work. With my daughter of 20 beside me, looking and behaving just like in my dreams but better. It has been awhile since the 3 of us have ventured out, and it was a perfect evening. I will remember it for a long while.
It has been a few months of wins, great fortune, hard work, fatigue, excitment, and not without a sprinkling of doubt and wonder of the path before me. There have been moments when I am unsure how my frienships will continue with both those that I have known longest and the ones to come. I discussed as such with my coach, and true to a well bonded coaching relationship clarity was restored again. It's almost like a drug, the coaching process and being on the receiving end. When done correctly the realization is like a slow awakening to a full on awareness to the solution. As a result of my coaching sessions, I have grown my confidence level by growing my belief within myself by extending myself into the stretch zone.
I am back to school this week. And now that I have my new PCC phone, and a blog spot blog, thanks to blogspot for being so easy to understand. I haven't had to retype once. Anyway, now with my new phone and new blog I have given myself the tools to succeed at blogging. I will blog from my phone 3 times per week on lunch. I love the template too.

My Spirit Coaching Model

Spirit Coaching
S Sharing
P Perceptions
I Intentions
R Responsibility
I Independence Inspired
T Transition

Sharing Facilitating Clarity
Entering into an agreement of mutual caring, safe & respectful collaboration.
Clearly translating each role—that of the Coach and that of the Coachee.
Creating Trust & Intimacy
Acknowledgment, Feedback & learning

Perceptions
Identifying current situations
Clarifying values, ethics & expectations
Active Listening
Direct Communication

Intentions Building Bridges
Powerful Questions: What really matters? What am I made of? Who do I want to be? What do I want to create? What do I need to do now?
Planning realistic short & long term goals.
Understanding that the right behaviour, the right process, & the right commitment creates the desired result.
Acknowledgment, Feedback & learning

Responsibility Creating Alignment
Designing Actions
Eliciting client-generated solutions & strategies
Inciting integrity & strength of will
Shared Accountability, promises & purposes

Independence Inspired
Client accountability, promises & purpose
Support & encouragement
Acceptance & reinforcement
Acknowledgment, Feedback & learning

Transition -Tabula rasa (Fresh start/New Beginnings)
Breakthrough
Adjustment, eliminate all resistances
Discard irrelevant history
Celebrate, endorse & enthuse

Trust Vs Doubt - The assignemt

The module "Trust vs doubt" was a particularly challenging assignment. I felt exhilarated during my homework time. One of the discussions included an assignment that required you to list three of your antagonists. People whose actions or words seemingly originated from the worst of situations, however as time reveals that in fact the actions or words pushed me toward the "best thing for me" I chose my boss, who had fired me more that 1 yr ago. I telephoned him from my current place of work. I share an office with two other girls and I told them of my intentions and how they could help me. I was going to make the call that morning and I would like to have them as witness to my assignment. I explained to them the circumstances surrounding my dismissal and how with the lesson of "trust vs doubt", I could see now how that very act is what propelled me to get my own business, use a temp agency which got me my current position, and finally to be on the path of awareness and life coaching. I wrote down everything I wanted to say. I wasn't nervous, but my senses were alive, which can, be confused as it is similar to a nervous feeling. He answered (ok, I thought here I go) I thanked him and then went on to add that I respected him for the hard work he has done and how he has helped many people succeed as well within the industry. As the call progressed and my notes grew to an end, it felt as though I started to speed up my words. He asked after me and was genuine in his invitation to my next visit. I was delighted, uncomfortable, excited, I felt fantastic. By the end of the call, I had stood up, I don't recall doing that but so were my two witnesses. One was awed and unsure what to say, the other complimented my performance and my way with words. The other at last revealed how wowed she was that I had passed on a compliment as well as my Thanks for Firing me message. They each assured me that I did not sound nervous nor did my words seem to speed up..at that moment another college entered our and was quizzical at our standing, "Are you getting a performance review, she asked with a laugh. I told yes. Cause I was. I then explained to her want had taken place and how my office mates had helped. Within my explanation of my being fired she exclaimed a compliment which in the heat of the moment I brushed off, but recognized it after an opportunity of digesting the events that had just taken place. As the conversation continued with my colleague's, both of my office mates began to think of the antagonists in their life, the situations surrounding and how now they feel towards it. Amazing.
The next morning, I wanted to show my thanks and appreciation to the three that were there with me during that wonderful moment. I picked up some fresh flowers and made a small but pretty floral arrangements. There just happened to be 3 identical vases in the lunch room. I love the universe. The arrangements were well received and enjoyed. Now, human nature dictates that when other women get flowers at the office all the other women want to know why and from whom. This of course led to the explanations of the assignment and how they had helped. Reactions to my actions ranged from out right laughter, to eyebrows raised in an "oh boy" kinda way, to nods and eye squints. But while the absolute wonder of the process, the reactions of my co-workers, the release of emotions and bitterness some no longer needed or desired, I gained more than I could have imagined. This assignment took me to a place of trust, in every dimension of my life for, now at work some of my colleague's respect me more, some trust me more, some have revealed more of themselves to me, and I them.

June, July 2007

June and July went by at warp speed. I was very busy with family, events, my birthday, my daughter's last day working with me, laundry and housework, (I am so grateful to and for Alan)classes and research just to mention a few. I prepared a presentation for my manager as a pitch for Life Coaching at my place of work. It went very well. I proposed two paths for life coaching and we will be exploring Life Coaching for the staff, managers and doctors. I did not take part in any classes through the month of July due to the research I was neck deep in. I was researching the possibility of taking Life Coaching into the clinical field. I feel that coaching would provide such an excellent avenue for the transitional injured/recovery persons who are now asking the "how" questions. I developed my Coaching Model. It is still a work in progress but I do like where it has begun. I will include it in a future blog. It was through the research and the development of my presentation that I really harvested my idea and big picture understanding of Life Coaching, it's perfection, the beauty. I love the life lessons through the modules. I welcome each one with enthusiasm and genuine desire to learn, master and live.
Classes in June included a few Power Tools, peer Coaching, me doing the coaching, Design your Life module, Foundations, a couple of Advance, (of which I intend on repeating for the sake of refresher.) I connected with two people from ICA, not counting my peer coach of course, this action put me into another stretch zone, making new friends, outside of work. And that's the absolutely fantastic feeling about it. I feel as though I am really living the life I have always wanted, that right now is perfect and is in it's perfection. It's been such a high and such a magnificent ride and I want everyone to feel and experience it with me and there is no better way that to coah'em to their brilliance! (I giggle)

May 2007

May has been a very busy month. I have given a presentation of our new orientation package at a leadership walk at my place of work, a birthday speech/toast for my boss, 3 more teleclasses, 3 guest speaker classes, 2 seminars, 2 live guest speaker seminars, 3 peer coaching sessions with me as the coachee, 4 coaching sessions with 3 volunteer friends with me as the coach. The presentation was for me an avenue to let my new work colleagues that I enjoy public speaking and that I would appreciate any opportunity to do so. I visualize that my coaching path will put me in front of larger and larger audiences. This has been such a wonderful time for me. I wake up every morning with excitement about the day and what I am going to learn, share, and give. I love where I spend my daytime hours, although I have difficulty focusing because I can’t wait to get home to be able to study my next lesson for ICA. 9 months ago if you had asked I would have told you that the health care industry was not a direction I was interested in pursuing. Now, I am turning my talents, my natural skills to helping people find themselves and find their own value within their own paths. To assist them in seeing that life is perfect, because we are the creators and it is at is should be at this moment.
I have at last found how I can be of service.

The First Steps

The first class I took was a CoP Spiritual. I ended the call with my confidence deflated and uncertainty setting in. Have I made the right choice am I in over my head and the such were things running over and over in my wee brain. My next class was Intro to coaching and again I left the class feeling unsure and disappointed in the class. There was an assignment for this class but we spent no time discussing it, or how to complete the homework on the discussion board. Then my next class was the orientation with Karen and at last I felt reassured that I was on the correct path. I, for the first time, loved that so many of my class mates were scattered all over the world. What a fantastic way to reach and explore so many perspectives and beliefs. Next came Active Listening with Jim C. To date, he was the best coach trainer that I have had. I really enjoyed listening to him, I felt his calm demeanor over the phone. He gave us some great insight and web links for future exploration, Brain based coaching and I was now into my new path in full stride. So thank you Jim. He gave us homework. It was at this point that I recognized that I need structure, I crave it. Structure, I need it and I supply it. Active Listening 1 was followed with my second Cop Spiritual. I thoroughly enjoyed this class. I learned a method of finding that point of stillness and an understanding that I needed to work on my intuition. So my action step for the next week is to practise listening to my body as others are speaking to me. To begin to recognize my own body’s language. I ended my week with a Peer coaching session.The beginning was a bit stressful, exciting, challenging, frustrating, enlighting and I am soooo glad that I am here.
Cheers to the beginning and all the next beginnings to come.

The Journey Begins - Welcome

Welcome
Within the pages of this, my first blog, you will journey with me as I discover new nuances of myself and of the world I have created and am creating. My journey started with trepidation but with growing excitement as well. I bring with me an inventory not yet fully taken in account, some of which not as valued as could be, some of no value any longer. Whatever the status of my inventory it comes with me. I promise myself that I will polish that which could be of better use and I will rid myself of that which no longer has any use at all. For those of you whom happen into my written journey, thank you. Without you this journey would have been a lonely one.